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Tenants

Reporting Repairs

Howards use an online reporting system for repairs and have a commitment to resolve issues quickly and reliably. Using this system allows you to report repairs 24 hours a day, 7 days a week.
This online system helps us to receive the information that we need in order to understand your problem.
It also allows you to upload photos of your problem that may help our contractors to bring the right tools and equipment to fix your problem.
Repairs for non-emergencies that are reported online are likely to be dealt with more quickly than those that are reported by telephone or by email.
To access the system please

Emergencies must continue to be reported to us by telephone. In the case of an emergency please call 01493 665005 for instructions.
If the agent or contractor visits your property and it is not deemed an emergency you may be required to pay a call out charge

Tenants Insurance